Privacy Policy

Effective Date: 6 July 2026

This Privacy Policy explains how M/s TaskWhite ("TaskWhite," "we," "us," or "our") collects, uses, and protects your information when you use TaskWhite.com.

Information We Collect

We collect information to provide, secure, and improve our Service.

Information Collected Directly from Users

• Account Data: Names, email addresses, and passwords (encrypted).
• Workspace Data: Organization names, team roles, admin access controls, and billing details.
• User Content: Tasks, comments, files, support messages, and activity logs uploaded by you.

Information Collected Automatically

• Device and Usage Data: IP addresses, browser types, device metadata, operating systems, and interaction data (e.g., clicks and page views).
• Cookies and Analytics: We use cookies and similar technologies to keep you logged in and understand how you use the Service via Google Analytics.

How We Use Information

We use your information to:

• Provide and maintain the Service.
• Process payments, generate invoices, and handle tax compliance.
• Send transactional emails, security alerts, and support responses.
• Analyze usage to improve our product.

Legal Bases for Processing (Where Relevant)

For users in jurisdictions requiring a legal basis (e.g., GDPR), we process data to perform our contract with you, comply with legal obligations, and pursue legitimate business interests (like improving security). We act as a data processor for the User Content you upload, and you act as the data controller.

How We Share Information

We do not sell your personal data. We only share information with:

• Subprocessors and Service Providers: Trusted third parties (e.g., cloud hosting, email delivery) who assist us in operating the Service.
• Lawful Disclosures: Authorities, if required by law, to respond to lawful requests, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Payment Processing

We do not store full credit card numbers. All payments are handled securely by our payment processors, Razorpay and Easebuzz, subject to their privacy policies. They handle the payment data required to process subscriptions, refunds, and chargebacks.

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your User Content within 90 days, except for data required for tax, legal, or security purposes.

Security Measures

We implement industry-standard security protocols to protect your data against unauthorized access, alteration, or destruction. We maintain clear security incident handling procedures to respond to any potential breaches swiftly.

Cross-Border Data Transfers

Your data is primarily hosted in Mumbai, India. If we transfer data internationally, we ensure appropriate safeguards are in place. Note: EU-style data rights may apply only if the service is offered to users in the EU or similar jurisdictions.

User Rights, Choices, and Account Deletion

You can access, update, or export your data via your account settings (subject to plan limits and security controls). You may request account and data deletion at any time by contacting us. Customers are strictly responsible for managing permissions and data within their own workspaces.

Children’s Privacy

TaskWhite is not intended for individuals under the age of 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will notify you of significant changes via email or an in-app notice.

Contact Information

For privacy concerns or data requests, contact us at: team@taskwhite.com